iHerb is a US company serving customers worldwide since 1996 and ships to over 180 different countries! All iHerb orders are shipped directly from our warehouses in the US located in California, Kentucky, Illinois, Pennsylvania and one in South Korea. Please see below information about the country selected.
General Information
Due to the fluctuations of the exchange rate, orders with value very close to the tax-free limit may be assessed Duties and Taxes (D&T) as the currency exchange rate may vary from the order date to the customs clearance date.
Please check with your local customs office to see if you can import the items, and if any additional licenses or permits are needed.
Customs Information
For information about customs, import duties, etc., visit: State Customs Committee
Personal use imports over 1000 USD per calendar quarter per individual will be subject to applicable duties and taxes and other customs fees.
iHerb will not be liable for packages held or confiscated by the local customs office.
Shipping
All iHerb orders are shipped out from our US warehouses to your country by Air Freight.
The Estimated Delivery window provided by iHerb reflects most standard deliveries. However, some orders may occasionally be subject to longer transit time caused by air freight delay, Customs hold, or any other unforeseen complications outside of iHerb’s control.
You may have to pay import taxes, customs duties, or a brokerage (handling) fee for your order. These charges are separate from your shipping fee, and you will be billed directly from the carrier of your choice.
| Carrier | Order Limitation | Tracking | Customer Service Contact |
|---|---|---|---|
| Meest | Max 200 USD and up to 20 lbs (9.07 kg) | Full tracking | 998 555013434 |
| DHL Express | Up to 150 lbs (68kg) | Full tracking | 998 781205525 |
| FedEx | Up to 150 lbs (68kg) | Full tracking | 998 781502233 [email protected] |
Contact Us
Click here to get connected with iHerb's customer service.
